FREQUENTLY ASKED QUESTIONS

Is YutLik accurate?

YutLik is first and foremost a way for us to share Chinese culture and heritage. The auspicious readings on each page are for entertainment purposes, and are based on research we do along with input from our parents, aunties, and uncles. YutLik is essentially our interpretation of the Chinese lunisolar calendar.

Where are YutLiks made?

Our operation is based out of Toronto, Ontario. We use local printers to support small businesses and sustainably sourced materials to ensure YutLik is environmentally friendly while staying true to the calendar we all grew up with.

Do you have a physical store?

We do not, but our vendors do! You can find YutLiks in physical stores at:

Chop Suey Club
Vancouver Chinese Garden
Vancouver Chinese Museum Kiosk
Chinatown Wonders

Do you ship internationally?

Yes! We ship to Canada and USA, but we do private international orders if you pay for shipping. Just email us!

Oops, I made a mistake in my order! Can I fix it?

Of course! Please email us within 24 hours to correct your order, including shipping address, quantity, payment method, and more.

Can I cancel my order?

Sure thing. You have 24 hours to change your mind. Be sure to email us.

How quickly do you ship my order?

Orders are processed within 3 to 5 business days. You’ll be notified when your order ships.

How much do you charge for shipping?

Shipping costs are based on which country and location you’re ordering from. We ship YutLiks out of Toronto, ON in Canada.

What is your return policy?

We do not accept refunds or exchanges. Orders are carefully inspected for quality prior to shipping. All sales are final.

What if my package is lost?

In the event a package is lost, a refund will be issued.

What if my YutLik is damaged?

Please inspect your order upon receiving it and contact us immediately. If the item is damaged or defective, let us know so we can resolve the issue.

Do you only sell calendars?

For now, yes. Keep your eyes peeled for new projects from us!

Wholesale?

Yep, we do wholesale and bulk orders. The minimum order is 20 calendars. Send us an email and we’ll send you the deets.

What kind of payments do you accept?

We accept credit cards and PayPal.

Can I commission a specific calendar page?

Yes! Email us with your request and we’ll see what we can do. 🙂